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We offer extended hours for personal assistance and 24/7 access via our automated response service.

Member Service Contact Center

Call 410-281-6200 or 1-866-4SECPLUS

Member questions, account information, new account openings, stop payments, transfers between accounts and loan applications can be conducted via the Contact Center.

Our Contact Center is open during business hours:

  • Monday through Friday, 9:00 a.m. to 6:00 p.m.
  • Saturday, 9:00 a.m. to 1:00 p.m.

ResponseLine - MAXXAR

Our 24-hour automated audio response service offers safe and accurate management of most Securityplus accounts. Once you sign up, you will choose a Personal Identification Number (PIN), which allows you to access your accounts.

How it Works

Access ''Maxxar'' directly by calling 443-200-7100, or by calling 410-281-6200 or 1-866-4SECPLUS, and then pressing ''1''.

''Maxxar'' allows the user to press (number) keys, in their telephone keypad, that correspond with their selections. Follow the voice prompts to make your selection and continue with your transaction. All transactions will appear on your monthly statement.

Sign Up for ResponseLine

You can sign up for in ResponseLine when you open your account. If you're not yet signed up, call 410-281-6200 or visit a branch to sign up and get your PIN number.

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We were named 'Corporate Citizen of the Year'!


Securityplus was named 'Corporate Citizen of the Year' by Strong City Baltimore.

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If you live, work, worship, or go to school in the City of Baltimore; are employed by or retired from SSA or CMS; or are in the immediate family of an existing member, you are eligible to join Securityplus Federal Credit Union.
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