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Member Service Contact Center

Call 410-281-6200 or 1-866-4SECPLUS

Member questions, account information, new account openings, stop payments, transfers between accounts and loan applications can be conducted via the Contact Center.

Our Contact Center is open during business hours:

  • Monday through Friday, 9:00 a.m. to 6:00 p.m.
  • Saturday, 9:00 a.m. to 1:00 p.m.

ResponseLine - MAXXAR

Our 24-hour automated audio response service offers safe and accurate management of most Securityplus accounts. Once you sign up, you will choose a Personal Identification Number (PIN), which allows you to access your accounts.

How it Works

Access ''Maxxar'' directly by calling 443-200-7100, or by calling 410-281-6200 or 1-866-4SECPLUS, and then pressing ''1''.

''Maxxar'' allows the user to press (number) keys, in their telephone keypad, that correspond with their selections. Follow the voice prompts to make your selection and continue with your transaction. All transactions will appear on your monthly statement.

Sign Up for ResponseLine

You can sign up for in ResponseLine when you open your account. If you're not yet signed up, call 410-281-6200 or visit a branch to sign up and get your PIN number.

Life Happens

— No matter what stage of life you’re in, we can help make the ride a little smoother. —

  • There’s a first time for everything, but that doesn’t mean you have to go unprepared. Here are a few firsts that Securityplus can help you with.

  • So you’re ready to make one of the biggest commitments of your life? We’re experts at financing the big day expenses — and beyond.

  • No matter how much you plan, things can still go wrong. During times of unexpected hardship, Securityplus is still willing to help.

  • Whether a new baby or a new pet, a growing family means growing expenses. We can help you prepare for those changes in your budget.

  • Whether you're looking to vacation or you're relocating, Securityplus wants to make sure finances don't stand in your way.

  • You've spent most of your life preparing to retire. Securityplus can help ensure that you are financially equipped to do so comfortably.

We were named 'Corporate Citizen of the Year'!

Securityplus was named 'Corporate Citizen of the Year' by Strong City Baltimore.

Join Securityplus Today
If you live, work, worship, or go to school in the City of Baltimore; are employed by or retired from SSA or CMS; or are in the immediate family of an existing member, you are eligible to join Securityplus Federal Credit Union.
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