We share nonpublic personal information only as permitted by law and we will continue to take those actions which are reasonable and prudent to protect the privacy and security of the financial information we obtain through your transactions with us.
We collect nonpublic personal information about you from the following sources:
Additional Personal Information Collected Via Technology. We and our service providers may automatically log information about you, your computer or mobile device, and your interaction over time with our services, our communications and other online services, such as:
Device data, such as your computer’s or mobile device’s operating system type and version, manufacturer and model, browser type, screen resolution, RAM and disk size, CPU usage, device type (e.g., phone, tablet), IP address, unique identifiers, language settings, mobile device carrier, radio/network information (e.g., Wi-Fi, LTE, 3G), and general location information such as city, state or geographic area.
Local storage technologies, like HTML5 and Flash, that provide cookie-equivalent functionality but can store larger amounts of data, including on your device outside of your browser in connection with specific applications.
Web beacons, also known as pixel tags or clear GIFs, which are used to demonstrate that a webpage or email was accessed or opened, or that certain content was viewed or clicked.
Location Information. If you have enabled location services on your phone and agree to the collection of your location when prompted by the Site, we will collect your location information when you use the services; for example, to provide our fraud detection services. If you do not want us to collect this information, you may decline the collection of your location when prompted or adjust the location services settings on your device.
On our website, we do not collect any personal information from you, except for that provided in our on-line loan or membership applications or on our online member survey. If you contact us via e-mail, we will temporarily collect and retain your name and e-mail address, as well as the information contained in the message. Those messages and e-mail addresses are then deleted upon issue resolution.
In addition to the uses described above, we use information for purposes as allowed by law including: servicing; communicating with you; improving our Site, products, or services; legal compliance; risk control; information security; anti-fraud purposes; marketing or personalizing the presentation of our products and services to you; tracking website usage, such as number of hits, pages visited, and the length of user sessions in order to evaluate the usefulness of our sites; and using read-receipt notifications in our email communications.
We limit who receives personal information about our members or former members and the type of information shared. Any information shared with our affiliates, or non-affiliates, is done so only as permitted by law. From time to time, we may provide affiliated and non-affiliated companies with your name and address if we believe that you might benefit from their services. No other personal information is shared. You may choose not to have your name and address provided to our affiliates and non-affiliates by following the instructions provided later in the section titled, "It's Your Choice." Please note, regardless of any choices you make regarding your personal information, we may disclose your personal information to law enforcement, government authorities, and private parties, for the compliance and protection services described above.
The Site is not directed to children under the age of thirteen, and we request that all visitors to this site under the age of thirteen to not provide any personally identifiable information through or on the Site. We do not knowingly collect information from children under the age of thirteen without parental consent.
As permitted by law, we may contract with non-financial companies to perform specific services, such as:
We require that our business partners and vendors safeguard all personal information concerning our members. Under written agreement, your personal information may not be sold or used for any purpose other than intended. The types of financial information that may be shared, as permitted by law, include any, or all, of the following:
We restrict access to nonpublic personal information about our members to those employees who need to know that information to provide products and services to you. We maintain physical, electronic, and procedural safeguards that comply with Federal standards to guard your nonpublic personal information.
Opting Out of Email or SMS Communications. If you have signed-up to receive our email marketing communications, you can unsubscribe any time by clicking the "unsubscribe" link included at the bottom of the email or other electronic communication. Alternatively, you can opt out of receiving marketing communications by contacting us at the contact information below. If you provide your phone number through the Site, we may send you notifications by SMS, such as provide a fraud alert. You may opt out of SMS communications by unlinking your mobile phone number through the Site.
Opting Out of Location Tracking. If you initially consented to the collection of geo-location information through the Site, you can subsequently stop the collection of this information at any time by changing the preferences on your mobile device. Please note, however, that if you withdraw consent to our collection of location information, you may no longer be able to use some features of the Mobile Application.
You can choose how you wish to learn about our products and services, including not receiving information from affiliates and non-affiliates. To tell us your preferences, you may:
Securityplus Federal Credit Union reserves the right to amend this disclosure at any time without prior notice. This disclosure amends any existing agreements Securityplus has with you.
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