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This Digital Banking Agreement (“Agreement”) describes your rights and obligations as a user of Securityplus Federal Credit Union’s (“SFCU” or the “Credit Union”) Digital Banking Service.


The Credit Union’s Digital Banking is an additional "electronic” service provided to increase the convenience to our members. This Agreement supplements the other terms and conditions set forth in the Credit Union’s Membership Service Agreement, which you have previously received and agreed to and which is incorporated by reference herein.

There is no set-up charge to sign up for SFCU’s Digital Banking Services. While Text Message Mobile Banking is a free service from SFCU, your carrier may charge for data service and/or messaging.

Your account(s) is subject to the account rates and fees, payment and balance requirements as set forth in this document, the Current Rates and Fees brochure or any other Credit Union account agreement and disclosure document. You agree that we may change the Current Rates and Fees brochure at any time, and you will be notified of such changes as required by law.

By using SFCU Digital Banking Services, you agree to all of the terms and conditions of this Agreement.

You authorize and agree to our use of the services of third party vendors, and our disclosure of any and all information, including non-public personal information and personally identifiable financial information when we deem such disclosure to be necessary or appropriate to initiate, complete or facilitate any transaction you order us or our agents to make. You further acknowledge and agree that the terms of this Agreement also apply to your relationship with any vendors we use in providing these services, as may be changed from time to time at our sole discretion.

You warrant and agree that you will not use SFCU accounts or services to make or facilitate any illegal or prohibited transaction(s) as determined by applicable law or the terms and conditions of this Agreement, as applicable; and that any such illegal, prohibited or authorized use will constitute an event of default under this agreement. You agree that the SFCU will not have any liability, responsibility or culpability whatsoever for any such illegal, prohibited or unauthorized use by you or any authorized user(s). You further agree to indemnify, defend and hold SFCU harmless from any claims, suits, liability, damages, costs, expenses (including reasonable attorneys’ fees) or adverse action of any kind that arises out of or relates to, directly or indirectly, your illegal or prohibited use of an SFCU account or service, including without limitation the Digital Banking Service described herein.


To use the SFCU’s Digital Banking Services, you must use a personal computer or other device with the capacity to interface with the SFCU’s system. SFCU is not responsible for providing any equipment, software, services or advice related to equipment necessary to interface with our system, and is not responsible for any error in connections, transmissions or otherwise regarding any system, software, entries or instructions.

Equipment and Software Requirements

To use the Digital Banking Services, you need a computer or other device with a web browser. You are responsible for the purchase, set-up and maintenance of your home computer or other device.

Relationship to Other Agreements

You agree that when you use services, offered through Digital Banking Services, but not affiliated with the SFCU, you will be subject to any terms and conditions established by those third-party vendors, and that this agreement does not amend any of those terms and conditions. You agree that only the third parties are responsible for such services and if you have any problems with these third parties, you should contact them directly.

Electronic Signature

You consent and agree that your use of a keypad, mouse or other device to select an item, button, icon or similar act/action while using any electronic service we offer; or in accessing or making any transactions regarding any agreement, acknowledgment, consent, terms, disclosures or conditions constitutes your signature, acceptance and agreement as if actually signed by you in writing.

Change in Terms and Other Amendments

SFCU may change this agreement, in its sole and absolute discretion, at any time and without penalty or liability to you. You will be notified of any such change as required by applicable law, either by mail or by an electronic message. Your use of Digital Banking Services after the effective date of a change will indicate your agreement to and acceptance of the change.

Business and Banking Days

Our business days are Monday through Friday (Saturday at limited locations) except Federal holidays. When a Federal holiday falls on a Saturday or Sunday, either the preceding Friday or the following Monday will not be a Business or Banking Day.

Access to Digital Banking Services

Digital Banking Services are generally accessible 24 hours a day, seven days a week, except when Digital Banking Services may be inaccessible as needed for system maintenance or due to an unscheduled outage or other event beyond the control of the Credit Union.

Digital Banking Services Offered

You can use SFCU Digital Banking Services to access your accounts with us. Some of these services may require an account linked to a valid SFCU Access Device (such as a debit card) and/or a checking account. Our Digital Banking Services allow you to:

  1. Review recent transactions.
  2. Transfer funds between accounts.
  3. Make transfer payments to loans (including your Visa Credit Card) with SFCU with the funds transferred from one of your accounts.
  4. See a summary of your accounts.
  5. Set up text notifications and alerts.
  6. Set up scheduled transfers.
  7. Set up external transfers to your accounts at other Financial Institutions.
  8. Open additional accounts.
  9. View eStatements.
  10. Access SFCU’s Mobile Deposit service.
  11. Access SFCU’s Bill Payment Service.

Bill Payment Services Offered

If you also select the Bill Payment Service, you can pay bills either on an automatic, recurring basis or periodically at your request. We will make reasonable efforts to process a fund transfer or bill payment on the same business day of your "send on date”, if we receive your instructions before 10:30pm ET. This is when payments are retrieved for processing. If you schedule a fund transfer or bill payment for a future date, we will process the transaction after the close of business on the future date specified by you, if the specified future date is a business day. If we receive your instruction after 10:30pm ET on a business day, or if the date you request for a future transfer or payment is not a business day, we will process the transaction on our next business day.

When you schedule a funds transfer or bill payment using the Digital Banking Services, you authorize us to withdraw the necessary funds from your account with us. We deduct the amount of your funds transfer or bill payment from your account on the date we process your instruction.

To help ensure that your payments arrive on time, you must schedule your payments to be processed at least 10 business days before the payment due date. This generally allows sufficient time for the payee to receive and post your payments.

You may cancel a pending fund transfer or bill payment transaction. However, to do so, the cancellation must be initiated while the bill payment transaction is in a pending status and not processed.

Bill Payment Transaction Limits

Minimum amount of each bill payment item: $1.00

Maximum amount of each bill payment item: $5,000.00

Maximum amount of bill payments that will be paid daily from your accounts: $10,000.00

Prohibited Payments

You agree that the following payments are prohibited through the bill pay service:

  1. Payments to any payees outside of the United States.
  2. Any payment for which your account contains insufficient funds to cover the amount of the requested payment.
  3. Court ordered payments (child support, alimony) can be scheduled at your own risk.
  4. Tax payments may be scheduled at your own risk.
  5. Any payment to a gambling facility, lottery provider, casino or other illegal transaction.

You acknowledge and agree that we have no obligation to make any of these prohibited payments, and have no liability to you and or any other person whatsoever arising or related to our refusal to make any such payment.

Your account will be assessed an NSF/Returned Item/Courtesy Pay/Premium OD Usage fee, set forth in the current Savings Rates and Fees brochure for each item we pay or return against your overdrawn account.

Consumer Privacy and Confidentiality

The importance of maintaining the confidentiality and privacy of the information provided by our members is one of our highest priorities. You should carefully review our privacy policy located on our website at


Your Digital Banking Services remain in effect until terminated by you or us. You may cancel your Digital Banking Services at any time by notifying us of your intent to cancel in writing to us at Securityplus FCU, Member Service Department, PO Box 7560, Baltimore, MD 21207-0560, via e-mail through the "contact us” link on our website, or by calling 410-281-6200 or toll free at 866-473-2758. This cancellation applies only to your Digital Banking Services and does not terminate your other relationships with us.

We may terminate your participation in the Digital Banking Services for any or no reason including without limitation inactivity, in our sole and absolute discretion, at any time without prior notice to you. We may notify you in advance of any termination, but we are not obligated to do so. Further, the Digital Banking Service is available only to members in good standing. If at any time we determine that you do not meet our criteria for this service, we may terminate your participation without notice and without liability to you. SFCU will have no liability or obligation to you whatsoever with regard to any transaction after the date of termination. Termination of your participation in the Digital Banking Services will automatically terminate any pending payments.

Member’s Responsibilities

You are responsible for keeping your Password and account data confidential. We are entitled to act on transaction instructions received using your Password, and you agree that the use of your Password will authenticate your identity and verify the instructions you have provided to us and have the same effect as your signature authorizing the transactions. If you authorize other persons to use your Password in any manner, your authorization will be considered unlimited in the amount and manner until you have notified us in writing that you have revoked the authorization. You are responsible for any transactions made by such persons until you notify us that transactions or instructions regarding your account by that person are no longer authorized and we have had a reasonable opportunity to act upon the change of your Password.

Credit Union’s Responsibilities

If we do not complete a transfer to or from your account or cancel a transfer as properly requested on time or in the correct amount according to our agreement with you, we may be liable for your losses or damages. However, our sole responsibility for an error in a transfer will be to correct the error. Under no circumstances will SFCU be liable for any indirect, special, incidental or consequential damages. In states which do not allow the exclusion or limitation of liability for indirect, special, incidental or consequential damages, our liability to you is limited to the extent permitted by applicable law.

There are some exceptions to our liability for processing transactions on your accounts. We will not be liable, for instance:

  1. If you do not have enough money in your account to make the transfer.
  2. If the transfer would exceed the credit limit on your overdraft.
  3. If the funds in your account were attached or the transfer cannot be made because of legal restrictions affecting your account.
  4. If circumstances beyond our control, such as power outages, interruption of telephone service or telecommunication facilities, third-party vendor error or failures, or a natural disaster (such as a fire or flood), inhibit processing or otherwise prevent the transfer.
  5. If you have not provided us with complete and correct payment information, including without limitation the name, address, account number and payment amount for the payee on a bill payment.
  6. If you have not properly followed the instructions for using our Digital Banking Services.
  7. If you receive notice from a merchant or institution that any payment you have made through our Digital Banking Services remains unpaid, and you fail to notify us of this fact within five (5) calendar days from the date you receive any such notice.
  8. If you attempt to make a prohibited payment or the payee was a merchant or institution, you are otherwise not permitted to designate.
  9. If you do not schedule the payment in time for payment to be received and credit by the payee by the due date.
  10. If the payee does not credit your payment promptly or properly after receipt.
  11. For any failure to provide access to or for interruptions in access to our Digital Banking Services due to a system, hardware or software failure or error or due to other unforeseen acts or circumstances.
  12. For any errors or failures resulting from any malfunction of your computer or any computer virus or other problems related to your computer equipment used with our Digital Banking Services.
  13. For any errors, damages, costs, expenses, fees, fines or other losses you may suffer due to malfunction or misapplication of any system you use in connection with the Digital Banking Services, including without limitation to your web browser, your internet service provider, your personal financial management or other software, or any equipment you may use to access or communicate with the Digital Banking Services.

The content, information and offers on our Website are copyrighted by and the property of Securityplus Federal Credit Union and the unauthorized use, reproduction, linking or distribution of any portion thereof is strictly prohibited.

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