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We've compiled the questions we hear most frequently from members so you can get the information you need. And if your request isn't covered here, please contact us. We're always happy to help you!
Close Account
Once you request to close your account, all associated services such as ATM cards, Visa debit, and credit cards will be deactivated as of the closure date. This means your accounts will be fully deactivated, and no further transactions will be processed.
To ensure a smooth closure, please confirm:
- There are no outstanding checks or scheduled debits (ACH transactions).
- All balances owed to Securityplus (such as loans or credit cards) are paid off under your member number.
Yes, you remain responsible for any transactions that post after closure.
No, your primary share account must remain open until all balances are cleared. This includes any loans, lines of credit, or credit card debt.
Before closing, ensure all direct deposits and scheduled debits are either moved to another account or canceled. Failure to do so may lead to missed payments.
- Review your account to ensure there are no pending transactions.
- Settle any outstanding balances associated with your member number.
- Submit a closure request through digital banking, in a branch, or by contacting us.
- Receive confirmation that your account has been successfully closed, and all linked services have been deactivated.
Once closed, your account cannot be reopened. You would need to apply for a new account if you wish to rejoin.
If you need assistance, please contact our Member Services team at 410-281-6200 or visit a branch near you. We’re here to help you through every step of the process.
At Securityplus, we're committed to supporting you at every stage of your financial journey, and we’re grateful for the trust you’ve placed in us. Should your needs change, we’re always here to welcome you back.